Remote Access

In order for the remote desktop application to function properly, the host as well as the client must have the PC Matic Pro VNC agent installed. The VNC agent that runs this feature is embedded in the installer under Remote Desktop and uses port 5500 & 5900.

1. Select the Devices tab from the sidebar, and select the device name that you wish to remote into. You can also click the Remote Access shortcut from the device list in the Actions row.
2. Click Remote Access from the sub sidebar and then choose the blue Remote Login button to initiate the session and approve the dialog boxes that ask if you wish to proceed.

The VNC client will open a new window, and within a few seconds give you access to the selected computer to control the desktop. This does not require user approval at the device but will notify the user of an active remote connection.