Preferences
The Preferences page contains settings and options that can be configured for your management console. It can be accessed at Account Settings > Preferences.
Appearance
This feature enables the toggle control of light mode and dark mode for your user account. By logging in to the console, you can customize your experience to suit your preferences.
Remember Active Tab
This option allows you to toggle on the functionality that remembers the last page you visited before leaving. When you return, the system will automatically load that page for you. For instance, instead of the default Devices list, it will load the Process Activity if that was the last tab you viewed.
PC Matic Support Access
This setting provides you with more control over your account and grants access to our support team. By enabling the toggle, you allow our customer support team to log in to your account and assist you with troubleshooting, configuration, and other tasks. However, you can disable this setting at any time, thus revoking our team's access to your account. Please note that only the Account Owner has the authority to control this setting, as it affects the entire account.
Two-Factor Authentication
This setting allows you to control the Two-Factor Authentication feature for your account. For more information, please refer to page 10.
Enforce Two-Factor Authentication
This setting enables you to enforce the usage of Two-Factor Authentication for all users on your account. For more information, please refer to page 10.
Logout Timer
This setting provides you with the ability to customize the duration of the Inactivity Logout Timer. The default value for this timer is 15 minutes of inactivity, but it can be adjusted to any value between 3 minutes and 1440 minutes (24 hours). Only an Account Administrator can change this value. However, it will be disregarded for users who select the "Remember Me" option upon login, as their session will be maintained for 24 hours.
Change Password
You can modify your account password using this feature.
You can also reset your password below: