Clones and Images

PC Matic MSP uses a combination of the Machine GUID, Motherboard Serial Number and Computer Name to equal a unique device. For environments using Clones or Images that are created and destroyed frequently PC Matic MSP can recognize that it is a new clone and not create a new device in the management portal by using VDI Mode. This will allow your clones to still appear as the one ‘device’ they are instead of creating an abundance of duplicates each time a new Clone is used. We accomplish this by only identifying a device by the name, and not including the machine GUID or Serial Number.

There are several important distinctions when working with clones/images:

• It’s recommended that you use VDI Mode within groups.
• Create your Group first and enable VDI Mode from the settings cog in the Filter by Group Dropdown.
• The “Golden Image” that PC Matic is installed on should be in this group so that when new clones are made they will be in the group where VDI Mode is enabled.