Creating an API User

In order to successfully integrate with PC Matic, the first step you need to take is to create an API user.

Note: API credentials are only used for API access. API users will not have access to the web portal.

This API user will play a crucial role in facilitating the seamless communication between your system and PC Matic's platform. To create an API user:

  1. Login to your PC Matic management portal at: https://portal.pcmatic.com
  2. Navigate to Account Settings > User Management and click on the Add User button at the bottom of the page.
  3. Enter a first and last name and an email address for the API user.
  4. Select the API Credentials option under Assign Roles.
  5. Choose a level of access for the API User (Admin recommended).
  6. Check the box for Access All Customers (recommended) or select and add specific customers from the dropdown (will only sync data from the selected customers).
  7. Click the Save button.
  8. You will receive an email at the email address used for the API user account. Follow the link and create a password to complete setting up the account.

If you do not see an option for API Credentials, contact support to have it added to your account.

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