Installing and Scheduling A Scan

Device Installation:

  1. Log in to your PC Matic Pro account at https://portal.pcmatic.com.
  2. Navigate to "Devices" and select "Add or Remove a Device."
  3. Choose between Mac and Windows installers.
  4. Customize settings like system tray menu and block file notification.
  5. Download and run the installer. (Enable necessary settings in System Preferences for Mac computers.)

Scan Scheduler Setup:

  1. Access Scan Scheduler under Account Settings.
  2. Create a new schedule for daily or weekly scans.
  3. Set start date and time for the scans.
  4. Choose delivery method for scan results (individual scan email or summary email).
  5. Save the scan settings for future automated scanning.

Important Notes

  • Do not change the name of the installation file.
  • Ensure required settings are enabled for Mac devices to avoid functionality issues.
  • Devices must be powered on during scheduled scan times for accurate results.

Tips for Efficiency

  • Customize installers for groups or remote users by emailing the installation link.
  • Utilize scan reports for software and hardware inventory management.
  • Regularly review scan results and adjust settings as needed for optimal device performance.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us